Privacy Policy

Last updated: October 8, 2025

Welcome to Neuralead.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect the following types of information when you use Neuralead:

a. Facebook Account Data

When you connect your Facebook account, we may collect: - Your Facebook Page ID and name
- Page access token (to send automated replies)
- Basic profile information (as allowed by Facebook permissions)

We never store your personal Facebook password.

b. User Information

When you register an account, we collect: - Your name and email address
- Login credentials (hashed and secured)
- Usage activity and preferences

c. Communication Data

To automate page responses, we temporarily process: - Incoming messages from your Facebook Page
- AI-generated or predefined replies you configure

We do not sell or share your message content with any third party.

2. How We Use Your Information

We use the collected data to: - Provide automated messaging services
- Manage your Facebook connections and settings
- Improve our service performance and AI accuracy
- Communicate updates, notifications, and support messages

3. Data Storage and Security

All data is stored securely on encrypted servers.
Access tokens and sensitive data are encrypted using industry standards.
We use HTTPS to protect data transmission.
Access to user data is limited to authorized personnel only.

4. Data Retention

We retain your data as long as your account remains active.
If you delete your account, your data (including access tokens and messages) will be permanently removed within 7 days.

5. Sharing of Information

We do not sell, rent, or trade your information.
We may share data only in these cases: - To comply with legal obligations
- To maintain the functionality of Facebook APIs
- With trusted service providers (e.g., hosting or analytics) under strict confidentiality agreements

6. Third-Party Services

Neuralead integrates with third-party APIs and platforms such as: - Facebook Graph API (for page access and messaging) - Google Gemini API (for generating automated replies)

Please review their privacy policies to understand how they handle your data.

7. Your Rights

You have the right to: - Access or update your personal data
- Request deletion of your data
- Withdraw your Facebook page connection at any time

To exercise these rights, contact us at: support@neuralead.space

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be reflected with a new “Last Updated” date.
We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy,
please contact us at:

Neuralead
Email: support@neuralead.space
Website: https://neuralead.space